Erik Johnson—November 27, 2025
Absolute must have. I'm very glad I finally made this purchase. My floor has never been this clean. I run it once or twice a week and it cleans exceptionally well. If you have pets, I would recommend making a run picking up all their toys and making sure that the floor is clear as it has gotten stuck on multiple cat toys but if your floor is clear it will do its job. It does one basic run to get the floor plan and then after that it keeps it stored. The app lets you create rooms in the map and you can then select what you want to be cleaned. The app has had some issues, crashing from time to time but the vacuum works very well and is definitely worth the price. Read more
LnrB—December 11, 2023
One of the other reviewers mentioned she was skeptical of this machine, but after using it she changed her mind. That got my attention as it seemed a lot of money for JUST a cute toy. However, IT WORKS VERY WELL!! The app works well on my Android phone, After I followed the download and installations directions Completely and enabled LOCATION (which I Never do) after which the machine found the phone and they had a little chat. Neither Wi-Fi nor the app is strictly necessary for this to clean your house, but only to program cleaning areas and schedules. For example, before I got it to pair with my phone, after charging completely of course, I simply turned it on to see what it would do. First it got its bearings, spinning a couple times, located the dock, kissed it just to make sure, and then started cleaning my wood floors; All of them! It found its way around the dining table/chairs, didn't get stuck under the wood rocking chair, cleaned the area rug in the living room Just Fine, wandered into every room and did a Very Good Job of cleaning, even the back hall by the back door! It even found a little pile of course sand in husband's room and got it all (I wouldn't recommend feeding it sand deliberately. I don't think it was happy with that!) I was quite astonished how much hair and lint it picked up! There are things it can't do; toe-kicks for example as it's too tall to get into most of them. And being Round, it has a bit of trouble with some tight corners., and some edges at interface of floor and wall. Some of these places might need Human Intervention, such as in a broom or small hand brush. It can't really do a good job plush pile carpet if it's very dirty. It simply lacks the power and heavy beater bar of a monstrous upright. (But it doesn't claim to compete with those.) [EDIT] So I cleaned mine Really well with the upright monster to give the Shark a head start, and it worked very well. After a couple weeks of Matrix Clean every couple days it's even begun to lift the pile in high traffic areas,. Today for example, the carpet hasn't looked this good in Years!![/Edit] There is a setting in the App to allow it to return to the dock to recharge and resume cleaning, and one to empty itself and resume. What a Good Idea! I recommend that one for sure. I would Highly recommend this machine for Anyone, not merely for an elderly person. The Entertainment Value alone is worth what it cost me, not to mention the time saving issue. This Robot is nothing sort of Brilliant! Just Brilliant! ** Read more
B.A.—December 2, 2022
This is a new product for us, and I am still learning it. I may modify this review as I learn more. So far I rate it at 4 1/2 stars, as its pretty good, but I can see ways to improve it. 1. I have several of the earlier generation of robotic vacuums, by the company that originated them, a different company. 2. Comparing this unit to those, I find the following: a. This unit will map the floor you choose. You then label the rooms and can add rooms and no go zones. Exactly how to do this is not well covered in the instructions, but it does work. I had to get second level Shark support involved to show me how. First level was courteous but not much good. b. The robot had several opportunities to fall down the stairs. It did not. I set up a "no go" zone for the stairs after that. However, the "no-go" zones can not be narrower than about 7 feet, which I think is a programming error on the part of Shark. Never the less, the robot did honor the no go zone. c. The robot seems to clean well. It did 2+ rooms and part of the hall, then went back to empty and resumed. When completed the bin on the base was 3/4 full (we have cattle dogs) so I think it did a pretty good job. d. Unlike our previous robot vacuums, this one does not seem to move in a random fashion. It moves more like a lawn mower, row by row. I think it does a better job. e. It still cant quite get into corners... corners are square and the robot is round. f. Our older robots could only find their way back to base by randomly hunting around until they caught the light from the base... line of sight. This unit, will go directly back to base to recharge, unload or at the end of the run, without delay. Due to the mapping, it knows where the base is. g. The emptying procedure is a vaccine procedure also. The base acts as its own vacuum, cleaning out the robot. This works well, and quickly. All in all, I am happy with this purchase. Update after owning this for about a week: I like this so much, I went and bought a similar model for the first floor (AV2511AE). The only difference I can detect is the color of the unit, and the 2511 has a larger base waste storage bin. These units perform well, and do not smack into furniture like the older units. My house is cleaner with very little effort on my part. The only thing it does not seem to want to clean is the stairs... I guess this is for future humanoid robots. I do have to clean the filter on the robot about once a week (or more often if you like). The filter on the base is to be cleaned less often. I am happy with these purchases. I am somewhat allergic to dog hair and dander... and this seems to really help. Best wishes to all. Read more
Dustin—December 26, 2025
As a former roomba user, I love it. It’s significantly quieter. Also I have a German shepherd inside my house and this little guy handles all the fur no problem. Extremely satisfied customer with inside shedding machines. Also I have carpet, hard floors, and plenty of rugs. It does great and doesnt get tripped up on the rugs. I despise the roomba I had for less than 2 years and it kicked the bucket. I replaced parts regularly even kept it clean. It’s a pile of crap not to mention loud and expensive. Buy the shark. I’m a new fan Read more