Belgarath—November 27, 2024
I was comparing this headset for Black Friday sales against a few other headsets. Eventually, I narrowed it down to two. This and the Logitech G Pro X2. Both are great headsets, but ultimately, I went with the Atlas Air and it wasn't even close. This was my first time trying an open back headset. Because it is open back, the sound is just so crisp and pure. It's hard to put into words. It just sounds very natural with no distortion. The wideness of the sound (soundstage) is very impressive. For the types of games I play (Baldur's Gate 3, Cyberpunk 2077, Horizon Forbidden West, Witcher 3, Elden Ring, etc., it is perfectly made for those games. There were two things I was worried about. One was whether being that it was open back, the sounds of my surroundings would bother me. For me at least, the answer is a big no. When you are playing a game, the sound itself blocks out most everything around you. I don't hear my gaming laptop fans, I can hear to some degree things around me, like if someone was blasting the TV in another room, but nothing so far has distracting me from the game I'm in. The other thing that I was worried about was the Swarm II software. I had read for weeks about how firmware updates broke the volume and even doing a firmware update could be challenging. I'm happy to say that they must have fixed things because this thing gets quite loud, I only have the volume around 50-60 and to me it is more than loud enough. In addition, I really don't use the software for sound. I use the Dolby Atmos software instead. That is what you want to focus on and turn most things off in the Swarm Software. Keep the sound on "Signature", get a Dolby license for about $10 of whatever it costs, and use its presets or equalizer to tailor the sound to your preference. If you bump up the left two equalizer settings, the bass is more than good enough. Don't use Bass Boost in the Swarm settings. Again, focus on the Dolby Atmos app. Comfort was in my top 2 priorities, and this is by far the most comfortable gaming headset I've ever warn. I have zero connection issues, no perceivable latency, and I feel like this was a steal for the price I paid. It is such an immersive sound and the rating should be much higher than what some here are stating. Read more

danielle—May 21, 2024
I got this headset in today and used it for working and gaming. with working I take a lot of zoom calls which can be anywhere from 30 minutes to 2 hours. The comfort with these are unmatched. They are extremely light, and the strap with mesh mechanism makes it feel like nothing is on top of your head. These will bleed sound though so if you are in an office i’m not sure i’d recommend. In gaming i typically play FPS, and some say open back isn’t great for FPS but i strongly disagree. The wider soundstage makes all the difference when trying to place footsteps. I’m able to pinpoint where people are with ease (there are some settings in the swarm app that help as well). Microphone quality is great. I needed to switch it to clarity in swarm for it to sound the best with my voice but i think most will be suited for the full preset mic eq. Sound quality is great as well, people said these do not get loud but i could not disagree more. Some notes: I’m playing on a PC and i have not tested on console. Your eqs save to the headset (at least from the pc application but i have not tested with the phone application). These will not work wirelessly on xbox but will work wired. No simultaneous wireless/bluetooth. I don’t care for this but i know that others do. No sidetone hiss! You can turn it as loud as you want and you will not hear that audible hiss that most headphones suffer from. All in all I am loving these headphones. They fit my needs perfectly. I have tried many headphones over the last 3 years and these are up there with the best. Read more
H. Witte—September 20, 2024
I absolutely love these headphones! The open back design allows clear game and discord audio while still able to hear my surroundings. I wanted this design so I can hear my husband, dogs and delivery people and still enjoy the gaming experience. I did have some connectivity problems with my set and did finally need them replaced but I want to stress that the turtle beach support team answered my first email under 24 hours. And they continued troubleshooting with me for about six weeks. I’d receive an email with a fix suggestion, try it, evaluate and update them. They countered with another fix suggestion and we would do this cycle…almost reaching 100% satisfaction but there was just something not communicating correctly in the headset so I am waiting for a replacement. Here’s what I love about them: Clear audio Good volume Natural hearing, not feeling like I’m in a vacuum Very comfortable Lightweight but still full size Easy to use Long battery life Here’s the problem that I encountered: Unreliable connection - sometimes I logged into my game and discord and it was perfect. The next time, I would hear my game but not discord or visa versa. Sometimes just leaving one discord channel for another caused the disruption. Also, it would toggle between Bluetooth and wireless until I finally just unplugged the dongle and just used the wireless connection. That fixed a lot right there. Honestly, the problem might be my computer’s Bluetooth connection and I’ll find out when I get the replacement. When these work, they are the best headphones that I’ve ever had. But they are not meant to deliver a full immersive experience so if that’s what you want, you will not be happy. And I love that tech support never gave up and responded knowledgeably and listened to me. They earned a lifetime customer as long as their quality doesn’t wain. Read more