Venustas Unisex Dual-Control Heated Jacket Water-resistant Heated Coat for Women and Men with Battery Included

Great customer support! I received this jacket for Christmas and loved the color, size, fit and over all quality. It just felt well made at first touch. Unfortunately, there was no battery pack included in the package. I reached out by email to Venustas customer support Christmas night to let them know I was missing the power pack and an email was waiting for me when i woke up the next morning. They asked me to confirm my item #, address and phone number and promised a replacement battery would be in my hands by 12/31. As promised, the battery arrived and now my jacket heats up perfectly. The great thing about this jacket is the number of heating elements in the front and back. The collar even has a heating element and it is a game changer!. Love the jacket. Very much recommend Venustas, and can speak with first hand experience about their high level of customer support and service. Read more

I've been using this jacket every day for two weeks, at varying heat settings. At 70+, I have arthritis in several joints and feeding the horse in these cold temperatures is not easy. With this jacket I am very comfortable not having to wear layers of clothing, and don't experience the bone ache I would normally feel. I am so happy with this purchase. I've needed to only charge the battery once so far and it didn't take long to charge to full capacity. In the mornings, I turn the jacket on at the highest setting while dressing, it's nice and cozy when I put it on, and need to turn it down before I return to the house as I get too warm! It is light weight and not too bulky. I would highly recommend. The only complaint is it has a one-way zipper...it would be better to have a two-way to facilitate bending over, squatting to pick things up, or just sitting. Read more

I’ve owned this jacket for almost a year, and it’s hands down my favorite purchase of 2025. As a softball mom and a bariatric patient, I struggle with regulating my body temperature, and this jacket has been a total game changer. It kept me warm through long, cold softball seasons and chilly winter days. The battery lasts for hours even on the highest setting, and the jacket is surprisingly warm even without the heat turned on for milder days. I sized up to allow for layering, and as I continue to lose weight, I already plan to purchase another one and pass this one on to my husband. Excellent quality, reliable warmth, and absolutely worth the investment. Read more

The good: It's comfortable, and retains heat even when the heating is turned off. Makes a good sweater just as it without the heater turned on. it's water resistant like stated and definitely will keep you warm in the damp windy cold. You need a snug fit for this to work best. The chest heater doesn't work as well as the back and collar heater s and the pocket warmers could be stronger. The bad: On a full charge this gets around 4-5 hours on high, not the 7-8 hours as advertised. The zipper is not good, it's too small and difficult to engage and will get stuck and possibly damaged if you're not carful. Read more

Great jacket! Love the heated collar! Warn without the heat turned on. The only thing that I don’t care for is how it switches to a lower temp in a short amount of time. Read more

I bought three of these jackets about 5 years ago, and they were great and so was support (replaced a bad battery, and a malfunctioning jacket controller) So when I saw that they had a newer version with a heated collar I gave my jacket to a coworker and bought the new one. BIG MISTAKE! what used to be a great jacket and awesome customer support now is horrible. My jacket turns it self off intermittently, sometime it will work grate, but most the time it turns off between 15 and 20 minutes you have to restart the battery and turn it all back on just to have it fail again. When I sent in a warranty request they told me to video the issue, how do I video an intermittent failure. I use mine to stay warm on my motorcycle, it is worn under a rain jacket. I spent two days trying to video a failure. which is basily the lights going out. To have the company tell me the video was not good enough. expensive mistake buying from this company, it is a shame that their products and support are trash now they were a great company. The first time I bought from them one of the three jackets had a bad battery, I sent it back they sent me a new one, after two weeks a jacket controller (buttons on the chest) quit working I sent it to them they sent me a new one. This time after three days they asked me to send them video proof, I spent three days trying to capture a failure when I did they told me it was not good enough proof, to try again. and every few weeks I get and email asking if the problem was resolved, NO, no it was not. but they do not care. just keep asking for video proof. BUY FROM SOME ELSE what used to be a good company is sadly now trash. Read more

The jacket looks and feels well made. Feels warm just as a jacket without the heat. Feels very comfortable. Waiting for the colder weather to return to see how long the battery will last. The jacket warms up great. For me it will be for farm work where I will be out in the wind. Read more

Great fit and warmth! I love the color too! Highly recommend! Read more