Zoe Birr—August 6, 2025✓ Verified purchase
It was really easy to use, and it works without hassle for the full duration of the protection. My microphone decided to stop working after 2.5 years and they still did exactly what they promised to and I got my money back. Highly recommend. Read more
Sara—January 31, 2026✓ Verified purchase
Except for the fact that they did not return the tax paid on the item, everything else went really smoothly. Easy process, and the gift card does not expire. Read more
Roz—February 21, 2026✓ Verified purchase
Wonderful.. Read more
James Salazar Jr—May 23, 2025✓ Verified purchase
Family likes it Read more
Customer—November 15, 2024✓ Verified purchase
I tried to claim it online, but was wasn’t getting anywhere. So I called the claim in and that went smooth and easy. Read more
Brian—June 15, 2025✓ Verified purchase
Filed a claim took me about 10 minutes online which did not work worth a darn.Then I called number talked to a lady told here the issue with the product,she told me what was going to happen next when I hung up printed out return label took it to town mailed it off about 3 hours latter had my credit in Amazon account for the full amount.For me it does not get any better. Read more
SMS—February 18, 2022✓ Verified purchase
I bought this Protection Plan from Asurion, and after about 8 months some damage happened to the my child's violin under this plan. I contacted Assurion and they said it is covered. They sent me a UPS label and requested me to return it by UPS. I went to UPS shop and submitted it to them. Luckily, when they asked me if I need a receipt, I replied Yes. This was on Aug 28th 2021. When I didn't see a response from Asurion, I checked the tracking at about 3 weeks, and saw that the status was still (Shipped). I contacted Asurion, but they said that I have to check with UPS. I went back to UPS, who in turn, provided me a warehouse number that I have to contact to see what the issue is. At this number, no person could be reached. The value of the violin was around $40 only. Every month or so, I used to check with Asurion to see why this issue is happening. In January 2022, I saw that UPS tracking record is no longer showing any status. I connected with chat support, who tried to help. I told her that there an issue between Asurion and UPS, that I should not be involved in. Why Asurion was requiring me to check with UPS? I already gave them the package. They shipped it and provided me with a receipt proving this. After around an hour of chatting with Asurion support, she said that a supervisor will review, and they may require additional documentation, and that a (DECISION) will be made in 3-4 working days. After a couple of days, I got an email requesting a copy of the receipt. Thanks God I said Yes at UPS. I uploaded it to the portal as per their request. It took around 10 days for another email to arrive requesting Amazon's proof of purchase. I did so as well. Now, after more than one month of uploading this email, no response from Asurion at all. I even emailed them earlier this week to check the status but didn't receive any response. This is only $40. What if the price is $400 or more? Does it worth it to purchase any protection plan from them. I will never do that again. Read more
Chip Monck—January 14, 2023✓ Verified purchase
AlctronUM900V was given to me for my first Zoom I was so appreciative, not to have to appologise.. So... an opertunity arose, locked into a monitors camera, w/a dull and unteresting background, Now these two cams and a mobile backing. She' happy The UM900V is so stable, it's sitting there just doing its job, the volumn control is important Hard to find a "V", as the voice tires, it's imperitive, to have those three fingers under your elbow Hooray Alctron, and cclightsound Read more