ASURION 4 Year Office Equipment Protection Plan 200 - 249 99

Best protection plan company I have worked so far. Zero hassle repairs or returns. Total value for money. No delays no back and forth. Everything is taken care of during the first contact itself. Excellent coverage and GREAT CUSTOMER SERVICE. Read more

If you're wondering about an additional protection plan, Asurion through Amazon is your answer. I usually purchase the Asurion protection plan for high dollar items. In today's market, just because something is expensive does not ensure quality. As an engineer myself, I can tell you that manufactured products today are ENGINEERED for a specific life cycle. Asurion gives you that little extra after the manufacture failed you. Days gone by, quality of workmanship was a badge of honor. Somehow and somewhere along the line we lost that personal pride. Asurion makes up for it. My HP printer died after 3 years. I returned it to Asurion, they analyzed it, and refunded my entire purchase price. Read more

This would be the first time I have used this service for myself, and on this occasion I'm very glad that i did. I depend on the use of Ethernet signal extenders in my location to bring internet service to my home, and these are not especially inexpensive . . at over $200 per pair. if one unit of the pair should fail, i need to purchase another set to replace one defective unit . . . which will be good til the next two failures. Previously I have always heard and believed that extended warranty's were generally a waste of money, because an actual defective item will usually fail before the manufacturers warranty is up. That has been my experience mostly. But when it came time when i needed to purchase my third set of signal extenders within a three year period --- i decided that it could be a wise thing to purchase a four year warranty also. So i did, and three years later i have this occasion to be glad that i did. I tried to file online without assistance and that proved to be a little confusing at first ---perhaps only for my lack of experience --- but chat help was offered --- and I accepted. With assistance of support it went well after that. Very helpful! I was emailed a label and instructions to print and return the defective item. When that was done i would receive an amazon gift credit for the original purchase price . . . Great! whoops! UPS!!! . . . per instruction, i was required to package the item and bring it to a UPS store. The problem -- the nearest UPS store is on another island! So after a little detective work i did find a telephone number to call so that i would be able to speak with a live representative, and this time was made even more simple with customer service and support . . . The necessity to return the defective equipment was actually waived in this case, and a few hours later --- the gift certificate was applied to my Amazon account. Just an amazing service that i will use again ---especially on purchases of sensitive expensive electronic equipment that seem prone or tend to failure --- like networking devices . . . Read more

The warranty process was very easy. Our shredder started making horrible noises and not shredding. Called the Assurion claim phone number and reported the claim. They sent a return label. We dropped off the box at UPS. Almost immediately we were emailed a confirmation that the package had been received. 3 days later we received an email that the item was not repairable and a gift card for the purchase price was added to our amazon account. Bought a new shredder...with the extended warranty again! Read more

Why did you pick this product vs others?: I picked this insurance produce because it was the only one offered , ie, all products were from Asurion; the only differences were duration of warranty and price. For anything with moving parts, like printers, I almost always choose the longest term. Since I take really good care of my equipment, I was surprised to receive a notice that my printer couldn't be fixed and that a refund for the purchase price would be issued. No discussion, no nothing. I had plenty of ink left in the cartridges and would have appreciated a return of those, especially since I have another printer that uses the same cartridges, and buying new ones for the replacement I intend to get will cost more than half the price of the new printer. In a nutshell, did Asurion make good on their warranty? Yes. Am I completely satsified? No. If I had to do it again--and I will--I would again buy the longest-term plan available, but if I had to make a return, I would remove all removable parts that did not come with the printer before packaging it and sending it back. Read more

Quick and easy refund! Read more

Assurance has always come thru and is a top notch insurance company. Read more

Why did you pick this product vs others?: I was surprised, but as agreed up on when purchased, I received a full return of my purchase after the item that I had bought stopped working. I filled out the request, UPS picked up my box to return my device and gave me a tracking number, then after a few days I received my email stating that they had received my device, and then I was refunded my cost after a day. Super easy and well worth the cost. Read more