Customer—June 19, 2020✓ Verified purchase
Recieved the laptop early and in great physical shape. The battery was defective but the seller quality fixed the problem with a replacement upgrade. I will definitely work with this seller in the future. Laptop is fast, easy to use and works great for all the multitasking I do (paper writing, website development, research, video calls, streaming music or video, and email monitoring). Read more
Customer—February 27, 2026✓ Verified purchase
It was packed adequately and the appearance was good. Contrary to the description, it doesn't have a touch screen. Also, it came preloaded with a Win11 installer, yet the description said it could not be upgraded to Win11. The screen on the installer was rotated 90 degrees which made completing the install far enough to correct that irritating. When the Win11 install was complete, I was able to wipe it and install Win10 as I wanted. Read more
Destiny Stewart—October 21, 2023✓ Verified purchase
The computer works very well but some functions don’t work like card pay and you can stick windows you’re not allied to update the system to 11 but overall I really great computer with cool features Read more
Kathy Newell—May 13, 2020✓ Verified purchase
The computer was very easy to open and begin using. Came a little earlier than expected also. Works really well. I am pleased with the purchase. Read more
Gustavo S.—February 1, 2024✓ Verified purchase
The product was announced with, but was without the camera, and its renewed condition was much worse than advertised. It lasted a few months, but eventually, it completely broke. Avoid buying renewed products; invest a bit more and be happy. Read more
Nick B—May 28, 2020✓ Verified purchase
Don't waste your time with this nonsense. A 14" FHD Touchscreen? Nope. 11" with no touchscreen capability. Resolution of 1920 x 1080? Nope. 1366 x 768 This doesn't even have a webcam! It is a terrible waste of time and I can't express how much of a disappointment it was to wait a week to only have to return it and start searching again. Read more
Doc—May 20, 2020✓ Verified purchase
The description said "new", but it was clearly a refurbished, used laptop. however, in that view, its a pretty good laptop for a reasonable price. The hinges on the screen have clearly been replaced with poorer hinges than the real Dell ones, but they work well. Arrived on time and in perfect working order. SO a solid "B". Good product, some dings. Read more
Brandon S.—March 27, 2020✓ Verified purchase
Preforms excellently for its price the oustside plastic does feel pretty cheap tho that being said it has allready survived one fall all in all a great buy in my opinion Read more