Cheryl Freewalt—February 18, 2026✓ Verified purchase
I can't believe that I actually picked out a good computer that is better than adequate. Electronic decisions usually go to my son. He is super busy right now, and I needed a new computer right now. I wanted a well-known brand, so I might have fewer problems. This computer is small. It sits well on my small desk with my printer, keyboard, speakers, and my 21-inch monitor. The price was right, too. Since I know little about such things, all I can say is that you won't go wrong with this computer for the price you want to pay. Read more
Ronald Plumbley—February 26, 2026✓ Verified purchase
This PC performs well in it's class. I am making some progress with Windows 11. I would say this PC is a decent value Read more
Huny—April 25, 2025✓ Verified purchase
The computer tower is very good and fast with plenty of storage, however they sent the wrong power cord so I had to order my own. The keyboard is flimsy and two keys did not work properly. So I am using my old keyboard. The seller has reached out to us and made a monetary good faith effort to offset our problem situation and we appreciate their prompt response. We are definitely happy with our new computer setup! Read more
jkmerchant1—November 10, 2025✓ Verified purchase
Something was fundamentally wrong with the machine that I received. I did everything I could to try to salvage it by downloading all the latest drivers and updates. However, the computer continued to randomly freeze without warning. Very frustrating! Dell mentioned to stay away from 3rd party vendors. They said that this machine orginally came with Linux, yet it was sold as a Windows 11 computer. Dell would not touch it and suggesting I return it. So I did. 2025.11.18 Update - I would like to follow up on the above review. I returned the machine and received a full and complete refund plus an additional $100 Amazon gift certificate. I take back what was said above about 3rd party vendors. I have a different outlook based on the stellar Customer Service I received. The machine I received was clearly an outlier and the company showed their integrity and honesty by replying back to me and supporting their product with excellent customer service. Quote from Customer Service: "This is Tammuy, customer service representative following up on your recent Amazon order for the Dell OptiPlex 7020 Desktop. I'm truly sorry to hear about the issues you experienced, especially with the freezing and the difficulty you encountered when seeking support. I completely understand how frustrating and disappointing this must have been. We sincerely apologize for the inconvenience caused. While Dell may not support units upgraded or configured outside their original factory settings, please rest assured that all products we sell are covered by a full one-year third-party warranty provided by our certified service partner. If any problem occurs, you are always welcome to reach out to us directly through the Amazon platform, and we can assist with diagnostics, repairs, or replacement of faulty components. We also checked your order status and confirmed that your return has been completed and the full refund has already been issued. To further express our apologies and appreciation for your patience, we would like to offer you an additional $100 compensation as a goodwill gesture. Either way, your satisfaction is very important to us, and we want to ensure your concerns are properly addressed". Read more
SF—November 30, 2025✓ Verified purchase
Buyer beware! On 9/18/2025 I purchase this computer Dell Desktop Computers, 3030 Tower Desktop PC, 14th Gen Intel Core i5-14400 (Beat i7-13620H), 32GB DDR5 RAM, 1TB PCIe SSD, WiFi Adapter, DisplayPort, HDMI, Type-C, Keyboard and Mouse, Windows 11 Pro 9/18/2025 From what I thought was Dell according to the site, but the reality is, it came from a company overseas who buys a group of computers from Dell, mess with them and resale them Via Amazon. This unit would lock up, turn on and off at will, lock me out for two hours, change settings at will, ETC. Only God and his disciples know what they added or subtracted from this computer. I called Microsoft for help, and they could not help. I then called Dell and they stated, after I sent them the serial number, that this third-party company, that purchased these computers tamper with them to make a profit, and they do not make any warranties or assistance other than returning the unit back to its original state, as it was sold to them, which means I would not be getting what I paid for and needed in a system. I ask Dell why they allow others to mess with their product without suing them...Crickets! At any rate I had to send it back and consider other options, what a mess and a waste of my time and my ability to do my work. Stan Read more
Russell Bateman—December 20, 2025✓ Verified purchase
I bought this more or less as an easy NAS server, but, while there are extra SATA slots, there's nowhere to mount disks physically nor to add another fan to cool them. I replaced the SSD that came with Windoze 11 on it with a 2Tb M.2 SSD on which I first installed Ubuntu Server, then (since it couldn't serve up disks) Linux Mint. Both set-ups worked beautifully. I also upgraded the power supply (to 500W), again, in anticipation of the big drives. As a secondary Linux workstation (I did add a 4Tb drive anyway), I'm very pleased and I'm converting the box it's replacing to the role of high-volume disk drive storage. I like that it's very small, very quiet, handles several ways to support monitors with empty PCI rails besides. Read more