Customer—December 2, 2018
After reading the negative reviews I almost passed on this gem. Our third Bunn began leaking everywhere and a replacement coffee maker was required. I didn't want to spend $150 on another short lived coffee maker so off I went in search of an affordable alternative. After reviewing different brands on and off Amazon I decided to give this one a try. A bonus was Amazon warehouse had a like new one for a ridiculous price. Having had good luck previously with warehouse deals I pulled the trigger. Out of the box it was so not like new. Scratched and dented. A call to the awesome customer service and my sweet deal was sweetened beyond expectations. The unit itself is attractive and solidly built. The cord is of reasonable length and is not the flimsy extension cord quality of others. This is a good appliance quality cord. Clock was easy to set and read. Instructions for care and use were easy to understand. Feature set buttons are solid in construction. I set it up as per the instructions. First thing I noticed, it was leaking. Upon closer inspection it was the condensation from the lid after opening it. Now for the first pot.....yuck! As previous reviewers have noted a reduction of coffee may be required to meet personal tastes. I ended up modifying the amount of coffee AND I removed the carbon filter. What resulted was a good cup of coffee. It's not going to make a grocery store coffee taste like a coffee house drink but the quality you put in is what you get out. Quality coffee and the correct grind will give you a tasty cup of joe folks. Brew time equals about a minute a cup. I use the auto brew feature and the waiting problem is solved. I wake to the smell of fresh brewed coffee and I don't miss 3 minute brew. If I need a ultra quick cup I have a one cup machine to solve that problem. Reusable filter. Again, it's a personal preference. I feel it makes my coffee, regardless of brand taste off. I have a large quantity of basket filters left over so I modify to fit. Has worked like a charm for me with no over flow or grounds in coffee carafe/cup. Water tank placement. I'm not crazy about it as it's hard to fill without dripping. Not a deal breaker though. I do wish they'd make the volume markers darker. Just a bit hard to see. Sneak a cup feature. All I gotta say is you better be quick. Like really quick. I learned I'm not quick enough so I'll pass on this feature. Previous reviews noticed condensation at clock area. What I found was the placement of the carafe when brewing is essential to avoid this occurrence. Carafe handle straight out avoids this. Excessive steaming following brew cycle. Yes it does steam but I don't feel it's excessive. Steam cycle lasts approximately 1 minute or less max. It's not been an issue here and I'm picky. Hey, refinishing my cabinets was expensive and a lot of work. I'm not risking it. Notification volume. It's not smoke detector loud but 3 beeps rather than 5 would be my preference. If there was none I guess there would be complaints about that. Yes, there is a auto timer and after 2 hours it turns off. This is my one and only complaint. But to be really honest it's probably meant as a safety feature. I solved the problem with the purchase of a good thermal carafe. The feature just isn't a deal breaker for me. In conclusion would I recommend this pot? I sure would. I'd also recommend Warehouse Deals if you want to save money. Read more
Liz in Seattle—September 29, 2024
Love this coffee pot. For a 12 pot, it has a relatively small footprint. It is sleek and nice looking. The coffee tastes great even without the filter. Setting time and timers is easy, and I like the option for making just 4 or less cups of coffee. Criticisms? The filter is very hard to open, and the "alarm that rings when coffee is made and when it turns off is really loud. At least I hear it if on a different floor. I probably won't use the filter since the coffee tastes great without it. The pot and water container also have markers for the number of cups (I found out that not all coffee makers do) and it is more accurate than ones I've had before. Good brand, good product. Read more
Seamus—June 15, 2025
Solid coffee maker. Would’ve given 5 stars but there’s no way to extend the time the pot warmer stays on. It’s off 2hrs after brewing AND there’s no question of it turning off. A shockingly loud beeping sound notifies you and your neighbors that the remaining coffee in the pot will be cold in a few minutes. Other than that it’s great. Read more
Gail Capasso—December 16, 2025
Makes the same type of coffee as a 600 dollar coffee maker, pro tip 1tbsp of coffee for every cup of water, your welcome i saved you 3 pots of coffee to figure it out Read more
Phoenixx—September 24, 2025
I have tried so many programmable coffee makers in the past few months, with great variation of cost, that I consider myself an expert on the positive vs negative aspects as they relate to my preferences, specifically: compact and attractive design (check), generally uncomplicated set-up (check), ease of programming (check), lighted display (check). As to 4-HOUR SHUTOFF, this is sadly lacking in the majority for some reason and should be a routine feature, in my opinion: (I wake up at 3 a.m., my husband not until around 5 a.m.) As to the sensible setup, we will see how complicated it is to redo after a power outage; some require a total setup redo, requiring pulling out the manual. If only it had the extended 4-hour shutoff, it would be absolutely perfect! As it is, I am so pleased with all the features, I have decided to keep it and put the brewed coffee on a stove warmer for my husband. Read more
karen summers—April 29, 2024
This coffee maker has been great! I actually brew a pot of loose tea in it each morning and it does a great job! Because of the shower type water dispenser, it brews stronger than most so I’m able to cut back on the amount of tea I use. My only complaint is that after a few weeks the pause and serve has started dripping when I pull out the carafe to grab my first cup. Otherwise it’s been great. Read more
Richard Barone—May 6, 2020
I loved this coffee maker when I got it 5 years ago. It worked flawlessly and was simple to use. Well it seemed time to get a new one since it had some wear and tear on it and thought that it was better to get a replacement before it broke. So I purchased this one again on Feb 16th. On April 28th, Less than 3 months later, the coffee maker stopped working. what a terrible shame. Normally I would try to return or repair the item. However, during this covid time alot of stores are not taking returns and I prefer not to try and fix such a new item. Now that this model no longer appears available on Amazon, I had to go out and get a new coffee maker. Sad, sad day. Read more
Rocky—October 11, 2025
I have not started using this unit yet, still stumbling thru with old one; will post again after I use it. 10-25-25; I really like this coffee maker. It's not too large and it is very nice looking. A good fit for smaller counter tops. I hope it last 9 years like my previous maker. I highly recommend it for a basic maker without all the complicated bells and whistles. Read more