Matt—October 14, 2025
I just made the switch to an electric razor after using disposables for many years, so I was skeptical. I did a lot of research and looked atthe i9000 prestige ultra along with competing Braun and Panasonic. What sold me were the exceedingly positive reviews on the Norelco. The unit appears well built, has a very functional stand, and liked the ease of opening and closing the shaving head for cleaning. I was hesitant that the sideburn trimmer was a seperate head versus a pop-out. But so far, I haven't minded that and mostly can get away with using the regular shaving head. The unit is quiet and seems to give a very close shave with minimal irritation and daily cleaning (without using the fancy including cleaning chamber) is very easy. While I am unable to comment yet on longevity of the shaving head as I've only had it about a week, so far I am very pleased with the quality of the unit and the shaving performance. I don't miss the shaving cream. :) Update: Several weeks in and still exceptionally pleased with my purchase. A few months in: Still excellent but the side burn trimmer attachment is useless. But I barley use that so still very pleased. Read more
chris—August 9, 2025
I used Philips Norelco electric razors for years. Worked well and never stopped. Yet, I felt the older models were lacking when the beard was a few days old, so I tried the Braun Series 9 Pro. It was fine for long whiskers, but never got close enough. Searched a few more tube videos and decided the Panasonic ARC6 was a smart idea. At first, it handled the long and the short of it, and I thought I was on to something. But the blade sharpness declined quickly and after a few months it started to sound like an outdoor yard tool. I jumped at the chance to purchase this new Norelco. Nirvana! Handles long whiskers and gets so close and I love the cleaning system and UV case to sterilize and recharge the razor. When you open the head you do not see residue from many shaves. Cleaning handles that issue, so after months the sharpness continues. The app and glowing lights show the amount of pressure and motion you should use to shave and is designed to train you for the closest shave. It is high tech, to be sure, but I have found that pressing a bit harder and not worrying about seeing the green light rim around the razor actually results in the closest shave I have ever had! Perfection. So, don't worry about the app. The shave is close and smooth, no nicks, no pulls, and no irritation. Cleaning system is amazing and it is quiet. It fits the hand perfectly and is lighter than the Braun or Panasonic. I have found the perfect razor. Worth every dollar. Read more
Robert M.—December 4, 2025
Who would have thought my new shaver would require a firmware update and work with a Bluetooth app? I've used Norelcos since 1972, up until I sensed a plateau in the quality of shaves about 5 years ago. I switched to a foil shaver. It gave a great shave, but maintenance was expensive. I saw three Norelco engineers in a social media thread hold a livestream answering questions about the new technology. I decided there was a reason to change back. I always preferred the ergonomics of a Norelco. It gives the closest shave to a razor I've ever had. It's easy to clean, taking 1-2 minutes with the cleaning tank, where the foil shaver took 90 minutes. It has a pressure sensor that lights a ring under the head which tells you if you're pressing the shaver hard enough against your face for the best shave. Comes with an adjustable trimmer head. Time will tell, but so far I'm very happy with it! Read more
Em Thomason—September 4, 2025
The shaver itself is excellent. It truly does shave as close as a razor. Unfortunately, as others have experienced, the UV charging station didn't work. It charged up but it wouldn't charge my shaver or enter cleaning mode. I had to plug shaver directly to the cord to recharge. Having paid an extra $100 for this feature, I am returning it after a lot of troubleshooting and a call to Norelco. Norelco customer service was good, BTW. I'll buy the same shaver but without the UV charger to replace it. Read more
Bryan—December 26, 2025
Works better than I expected. About 4 or 5 years ago I bought the top model and regretted. My older model was much better. I took a risk and did the same again, top model and this time the experience is much better. It's definitely only worth it on a sale or deal as over priced otherwise. The same blades can be used on many of the models too so often it's just the motor or features you're paying for. So far I enjoy it. Rinsing is easy. I wish it came with a charger. They assume everyone has usb chargers which we do but they are used by other devices already. Read more
Paul—January 4, 2026
Shaves really close compared to the 7000 series. Weird thing is - it looses charge. Wish they sold attachments like Mortimer with the one I got. Quality of the shave - razor like amazing App for feedback - fantastic Lots of $$$ but you can save up to a $100 during special seasonal events. Read more
Customer—July 21, 2025
Great shaver. A little disappointed in the beard and nose hair trimmer heads. I have a separate older model Phillips Norelco hair/beard trimmer that works great. Same for a separate nose hair trimmer (different manufacturer, but cheap). The other heads on this model work well enough that I will just take those for travel rather than bringing 3 devices, but not well enough to use instead of them for routine use at home. But all the heads will fit in the case which isn’t too bulky for me for travel as with some other models. So, a very good compromise. I haven’t used the head cleaner yet, but not too worried about that since my old model P-N SensoTouch 3D didn’t have a cleaner option and I’ve never replaced the heads. This new model has a better shave and I like both the quick charge option if needed as well as the battery life indicator. Update after more use: The trimmer attachment actually works really well, just needed to get used to it. Also note that Costco has a somewhat similar model for a little cheaper, but I chose this one due to portability and a couple of other minor differences and I am very happy to have paid a little extra to get this version! Read more