D. Gilder—July 5, 2024
I purchased this unit July 3 of 2022. It worked well that summer, then summer of 2023, it started leaking so badly that I had to sit it in a bucket and empty it out every couple of hours. Now in July 2024, the unit has run for about 3 weeks and now will not cool at all. So even if it is set to cool as low as 64, it is still on fan while this room is a whopping 90 degrees. I won't buy this brand again. Update. It's the end of July and I now have an entirely new unit. Denbig customer service listened to my problem with the unit, I sent the appropriate photos and sent me a new unit. I am BEYOND pleased with their customer service and quick handling. It has been 100 degrees here in Texas and this was needed badly. Read more
Rich—May 31, 2022
I did a ton of research trying to figure out if I even wanted a portable AC. I needed it for a room with west facing windows that gets blasted with direct sunlight the entire afternoon/early evening. Window units became very inefficient during really hot days and thought a portable solution would help. And it definitely has! But.... you need to know certain things in order to get the most out of this. Firstly, any review that mentions you don't need to worry about attaching a hose to drain excess water that builds up is 100% wrong. You MUST attach a hose for this for it to work properly. It'll turn on and work fine for short period of time until the water reservoir inside this fills up and causes it to shut off. If you're on the east coast with humid summers, this will fill up with water and will need to drain out in roughly 10-15 minutes after turning it on. I got lucky and just happened to have a hose from an old kitchen sink sprayer. It fit in there perfectly. The small holes on the plastic attachment that the exhaust hose attaches to that goes in your window can easily be widened using a scissor and slowly spinning/burrowing it to grind the hole big enough for the hose. Got my drainage hose through that hole and under the screen of my window to drain outside. Works perfectly. Secondly, the exhaust hose leaks out a bunch of heat from the hot air if fully expanded. If your plan is to get one of these and the exhaust hose just barely reaches the window there will be a noticeable amount of heat given off. The closer to the window the better and if you can find a safe way to prop it up off the ground so it's closer to the height of the window, I highly recommend that and it'll also make it easier to run the drain hose outside. I have mine setup to where the exhaust hose is barely expanded, which makes it thicker and allows less heat to escape, where the AC unit is roughly 15-20 inches from the window. I have these old wooden speaker stands I made that can easily support this AC unit and keeps it about 2 feet off the ground so the exhaust attachment on the back of the unit is even with the plastic attachment for the window. Ideally you want as straight of a line to the outside as possible for that hot exhaust air. And once you have the plastic attachment for the window installed, you'll wanna seal up any open cracks in between with tape. Last thing is using the Dehumidifier mode over regular AC mode. Mine didn't come with a manual so not sure if they both do the same thing but I always leave mine in Dehumidifier mode and works great that way. It blows out the same cold air and sucks all the moisture out of the air. Which if you live on the east coast, TRUST ME... You definitely want that. It's 94 degrees and miserable out today in Philadelphia and I'm perfectly comfortable. Look outside the window and the hose is just a continuous, fast drip. All that humidity ends up outside and makes it easier to keep the room comfortable. When I switch it to regular AC mode it doesn't seem as comfortable even though it blows out the same cold air. Not sure if it's just where I live and this room being on a 2nd floor but this works well for me in dehumidifier mode. Overall I'm happy with my purchase and this unit works well. It's a bit more noisy than I had hoped but all portable units are noisier than window units. It only makes sense when the whole thing being inside your room vs. most of it outside your window where sound will disperse away from your house. I see a lot of comments about how loud portable units are when these people don't seem to realize they're all like that. Even fancy, more expensive units will still be rather noisey. It's just how loud the fan is. So, beware of reviews by people who have limited knowledge on this sort of thing and just post their own narrowminded review of something like a portable AC unit, not understanding how it really works and what needs to happen to get the most out of one. (Edit: Forgot to mention that portable AC units work better in a room that's not completely sealed shut. If the door is shut it starts to create this negative pressure in the room and the room doesn't seem to cool quite as well, pulling in more air from outside. I've found leaving the door cracked open just a tiny bit makes a big difference in circulating the air to keep things comfortable. So if you use this in a smaller room, it's something to consider.) Read more
Customer—February 19, 2025
The air-conditioner was quite noisy. It stopped blowing cool air after a few months, I suspect a leak of refrigerant. I reached out the customer support for replaced as there is 1 yr warranty on the product. Will update the review after help from customer support. Thanks. Read more
steve—September 1, 2024
first one did not work out of the box, no fan at all. Second one the fan worked but could not hold speed and had a horrible grinding noise from the bearing. It seems every one of these has a bad fan motor or one that likely will not last. Read more
Patti Day—May 24, 2025
It works ok but the window vent system did not fit together. The slots/holes were off and we had to make adjustments. It was toward the end of the year so choices were slim. I was kind of stuck with this one. Not my first choice. Read more
Customer—August 22, 2024
Great size , cools the loft upstairs Read more
Jazzy—May 15, 2022
I haven't had the AC too long so will update if needed. The AC works great its cheap but effective. I see a lot of reviews complaining about noise level but it honestly just sounds like a normal stand alone AC to me. the only problem i have is we never received the drainage hose that its supposed to come with but i have reached out to the seller and am awaiting response. Over all the ac was about $100 cheaper then the others I was looking at and it doesn't disappoint keeps my about 160 sqft room cold. Read more
The Cat From Outer Space—July 16, 2022
Very good, low power air conditioner. It does make some noise, but that's to be expected in this price range. You need to take a dry rag and wipe off the filter every day. It collects dust very quickly and it will affect performance. Read more