Janelle—November 15, 2024
I bought two of these because we needed Air conditioning and heat. The AC does work but it is very loud and tends to go off and on quite a bit more then usual. When it got cold I tried the heat on both of the units and both never put out any warm air at all and would shut off. The thermostat would be set at 70 and as it turned on it would say 77 and immediately shut off. Thankfully Amazon set up pick up returns because these are huge units for me as a woman. There like 60 or more lbs each. Just don't get these. It's a better idea to get the ones that have been on market for a while. Read more
Trevor—August 4, 2024
This air conditioner is perfect, it has everything I wanted in one compact, portable unit. I had a large workshop space which was not conditioned in any way. I was really happy to find this unit that not only provides me cooling in the summer but will provide heat via heat pump in cold weather. It’s the best of both worlds and an inexpensive way to achieve everything I wanted without any complex installation. This unit moves anywhere easily, being on casters and only requires a small opening to be able to vent. It is a great capacity for a large space too. My space is about 400sqft and it is easily able to keep up with demand. I like having the extra capacity though in case of extreme heat or cold. This unit has wifi control as well which is handy. I can raise or lower the temperature remotely, for example, bumping up the cooling on my way home when I plan to work in the garage and don’t want to wait for it to cool. It works terrific and operates quietly. There is some noise with the fan, but that is it. Overall great unit. Read more
J. M.—August 16, 2025
Worked well as a heater, bought in September, then went to use it as A.C. in May, started making funny noises, and died. I reached out to Customer Support and was told I had to send unit back and shoulder the shipping, then they would send out a replacement. It's been over a month since they received the broken unit, and I still have not received a new replacement unit. It's been extremely hot where I am from, and I am very unhappy with their support. I reached out to them and they apologized that they weren't more upfront with the 4-6 week turnaround time and my replacement would not be overlooked, Beware if you buy this! Read more
Family shopper—August 5, 2024
I'm thrilled with my air conditioner! It's a great for cooling my 400 sq.ft. office space. Setup was a breeze with the included window mount kit, and the unit's compact size and wheels make it easy to move around. The dehumidifier function works like a charm. It's surprisingly quiet, even on high settings, which is perfect for my home office. It's efficient, versatile, and has made a noticeable difference in comfort during these hot summers. Read more
jaymal—August 27, 2025
It’s sucks water leaks . Makes too much noise I wish I never purchased it.i tried canceling it but they wouldn’t allow me to. The temperature never goes down it doesn’t cover the square foot it’s supposed to. Read more
Customer—April 3, 2025
This unit will not correctly measure the temperature inside. It is about9-10 degrees higher than room temperature and will not come on when its very cold (freezing) inside. It looses WiFi and makes the app useless. Water will not properly exit with tube attached and the E4 light coms on even though its drained. I never had a product as bad s this unoit. Read more
shaindy—July 18, 2024
Great air conditioner cools area very fast and very portable easy to install Read more
Dagliane—August 19, 2025
The measurements are completely off… we had a project. So based on the size giving would definitely work but it didnt because it is much bigger… Please fix it to save people time… Read more