LM—November 23, 2025✓ Verified purchase
I am usually the person who doesn’t buy the insurance. For some reason I decided to purchase it with my die cutting machine. After the great service I received with Asurion I will always take their insurance when available. They processed my claim immediately. I was able to get a new machine right away. No fighting me on my claim. It was an amazingly easy process. I highly recommend them! Read more
Henry N.—July 19, 2024✓ Verified purchase
The media could not be loaded. I purchased a refurbished portable air conditioner at a great price from a local store. Once home I found out the warranty (not from the original manufacturer) was only 30 days, so I looked at the various Asurion protection plans, and found one that fit the product and price range and purchased it, keeping the email and a photo of the original receipt for the AC unit. Thirty four days later, in the middle of our HVAC replacement project, and 4 days after the warranty expired, the refurbished AC unit quit, showing the error code EH03 -- which is a problem with the inside fan motor. The local store's policy is for 30 day returns, but not even then if the item is used. So, I called Asurion since the product covered was not purchased through Amazon, and started the claim process. Well, it all worked! I had the protection plan receipt, the photo of the purchase receipt, I took pictures of the AC unit and the error code, and answered their questions. The next day I had an email that they had sent an Amazon gift card for me to add to my Amazon account, and it was for the full purchase price of the refurbished AC unit (less taxes). This turned out to be an excellent decision on my part to buy a protection plan for my purchase. Read more
Angelica—August 21, 2025✓ Verified purchase
I'm so glad I purchased this coverage for my air purifier! This saved me lots of money. Read more
Queenbee Jo—July 10, 2025✓ Verified purchase
Super speedy service! Easy to report the issue and easy to receive my gift card an order a replacement. Absolutely worth the money. Read more
Jude—July 28, 2025✓ Verified purchase
I had an insured product that quit working. Called the easy to find , phone number. My covered product was replaced with an Amazon gift card, for what I paid, in no time. This was almost too easy! The people I spoke to were friendly and informed. Of course, I bought another extended warranty for the new item. Read more
Rick B.—November 29, 2023
Three year protection on cricut 3 purchased on Amazon Read more
Kelley Kuhlman—July 10, 2025✓ Verified purchase
OH MY GOODNESS, what a great company. I was able to get a reimbursement for a faulty cutting machine. It was the only way I could purchase a new one. I use the machine a lot and was beside myself when it stopped working. I sincerely appreciate Asurion's fair policy. Read more
Sduf—December 17, 2024✓ Verified purchase
We purchased a 3 year Asurion Protection Plan on a GE A/C and unfortunately it failed after 2 years of continuous use in Zone 10 weather. We went on line, found the information to query the Plan and in less than 10 minutes Asurion had approved a refund check for the full purchase price and $’s were back into our account. Amazing service. Thank you Asurion. Read more