Alvaro Santos—May 20, 2025✓ Verified purchase
You know I never thought I would need warranties but having the monthly ausurion coverage have save my hide. I can now buy things on Amazon worry free of it breaking down and out the money. They have taken care of me twice now with no problems and one of the items would have cost a years pay in monthly coverage payment. I recommend getting it. And the Customer service has been very pleasant to work with. Read more
Monika, Ft. Worth, TX—February 17, 2026✓ Verified purchase
I never buy the insurance offered when purchasing electrical products on Amazon, except once. I don’t know what possessed me to add it to a $50 mattress heating pad. Two years later I was glad I did. The pad stopped working. All I had to do was find it in my order history. A few clicks and a few days later I received an Amazon gift card for the amount I paid (even though it is now priced lower). Read more
Susan Crossman—March 17, 2026✓ Verified purchase
We are very happy with the results Read more
Mark—July 9, 2025✓ Verified purchase
Very easy claim process, with prompt payment on the claim. I was reimbursed with an Amazon gift card within a day of dropping the item off at a UPS store. The prepaid shipping label they emailed me made it so easy. Read more
Just T—January 23, 2026✓ Verified purchase
I buy warranty's on everything I can and this company has always been fair and helped me out every time when things stop working. No complaints at all Read more
Squigle—November 10, 2022✓ Verified purchase
It took me 2 days & hours from my life when I tried to initially call Amazon about how to use my warranty. But after being disconnected several times & promised help that didn’t come I finally put on my smart hat & googled how to contact Asurian. Once I did that, I found their website as slick as snot & saw that I had 2 warranties with them for Amazon purchases (a little creepy as I didn’t know that I had opted to “give” them that level of knowledge about me), I clicked on the link for the broken product & within 2 days I was issued a gift certificate on Amazon. So, also be aware of what you’re getting. You are probably not getting a broken item fixed, nor are you simply getting your broken item fixed - maybe it changes in different cases? I don’t know. But I was personally given a gift certificate for Amazon that I could use anyway I wanted to, that said I wanted the thing that broke - in my case a juicer. The prices of juicers have gone up since I purchased that one & as the gift certificate was for the price of purchase at the time, in the end I had to pay more. It was still worth it for me. That said, when I was offered an Asurian warranty on the new juicer it was also for $1/more & it covered it for one less year. Read more
John Hardin—August 15, 2025✓ Verified purchase
Took care of my problem with product right away and refunded my money quickly. Read more
Derek R Lenington—May 12, 2025✓ Verified purchase
The most difficult part of the claim process was for me to remember that I had purchased the insurance for the coffee maker when originally purchased. The claim process was easy. And while the initial instructions indicated I'd have to return the product before getting my refund, I then received a refund the next day - so assuming they don't want my broken coffee maker after all!? Read more
